OPERATIONS

Managing the operations surrounding both independent and group bookings is one of the the biggest challenges faced by Tour & Cruise operators and the inability to manage these processes efficiently is one of the major roadblocks that prevents operators from scaling their businesses as they grow. Tourcube has the tools required to help you overcome these challenges and grow your business efficiently.

  • Trip Departure Management - manage all departure passengers and departure related reporting from single point
  • Process Smartwaiver submissions 
  • Query unsigned waivers
  • Expired passport query
  • Query missing passenger forms
  • Query unconfirmed booking segments
  • Manage vendor reconfirmations
  • Reconcile vendor credit card payments against bookings
  • Mass generate passenger communications
    • Confirmations
    • Upcoming payment reminders
    • Overdue payment reminders
    • Final payment thank you
    • Final docs
    • Trip thank you
    • Evaluations
    • Evaluation followup
    • Overdue waivers